NHS Primary Care Trust

titus telecom supporting communications for NHS Primary Care

Reliable Connectivity Failover for Critical Healthcare Systems

Healthcare organisations depend on uninterrupted internet access to support patient care, clinical systems, and daily operations. When broadband fails, the impact can be immediate and serious.

An NHS Primary Care Trust approached Titus Telecom seeking a reliable and cost-effective failover solution to ensure its clinical sites remained online at all times.

With essential services such as patient records, clinical software, telephony, and internal communications all reliant on internet connectivity, even brief outages could disrupt operations.


The Challenge

The Trust required a solution that could guarantee connectivity across multiple primary care locations while remaining cost-effective for the public sector.

Key requirements included:

  • Ensuring zero downtime across several primary care sites
  • Maintaining access to vital patient and operational systems
  • Providing a budget-friendly and scalable connectivity solution
  • Delivering fast failover in the event of broadband outages

Traditional single-network mobile backup solutions did not provide the reliability required for critical healthcare infrastructure.


The Titus Telecom Solution

Titus Telecom implemented a 5G multi-network SIM failover connectivity solution designed to keep each site connected even during broadband disruptions.

The solution included:

Automatic multi-network failover – instantly connecting to the strongest available mobile network
High-speed 5G connectivity – ensuring fast and reliable performance for NHS systems
Tailored data plans – delivering exceptional value for the public sector
Seamless infrastructure integration – working alongside existing routers and broadband connections

By enabling multi-network roaming, the system avoids dependence on a single mobile carrier, dramatically improving resilience and uptime.


The Outcome

The NHS Trust now benefits from always-on connectivity across its clinical sites.

Key results include:

  • Continuous access to patient records and clinical applications
  • Reliable backup connectivity during broadband outages
  • Improved business continuity and operational resilience
  • Confidence that clinical teams remain online and connected

With Titus Telecom’s failover connectivity in place, every location can continue operating safely and efficiently — ensuring staff can stay focused on what matters most: delivering patient care.


Keeping Healthcare Connected

Titus Telecom provides secure, resilient connectivity solutions for healthcare, enterprise and mission-critical organisations.

If your organisation relies on uninterrupted internet access, our multi-network cellular connectivity ensures you stay connected when it matters most.

→ Speak to our team
→ Request a trial SIM

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